Shipping Overview
We are committed to delivering your order with care and efficiency. All items are carefully inspected and packaged to ensure they arrive in perfect condition. Our streamlined processing system allows us to dispatch most orders within 1-2 business days after payment confirmation. Whether you're shopping for performance footwear, casual styles, or specialized designs, we prioritize both speed and quality in our shipping process.
Shipping Timeframe
Processing typically takes 1-2 business days (excluding weekends/holidays). Delivery timelines vary based on your location and selected shipping method. Domestic shipments generally arrive within 5-8 business days after dispatch, while international deliveries may require 10-20 business days. Please note that extreme weather or carrier delays may occasionally extend these estimates.
Shipping Costs
We offer transparent shipping options tailored to your order value:
• Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
• Free Shipping (10-15 Business Days): Automatically applied to orders of $60+ (maximum order value: $9999)
Shipping Regions
We currently ship to most countries worldwide, including the United States, Canada, European Union nations, and select Asian markets. Some remote locations or areas with customs restrictions may not be serviceable. During checkout, our system will automatically verify your address eligibility. For specific inquiries about your region, please contact our support team.
Order Tracking
Once your order ships, you'll receive a confirmation email containing:
• Your unique tracking number
• Direct links to carrier tracking systems
• Estimated delivery window
Track your package anytime through our website's "Order Status" portal or the carrier's tracking platform.
Delayed or Lost Shipments
While we carefully select reliable carriers, occasional delays may occur. If your tracking shows no movement for 7+ business days or the estimated delivery date has passed, please contact us immediately at
[email protected] with your order number. We'll investigate with the carrier and keep you informed throughout the resolution process. For lost packages, we typically reship or refund within 14 business days of confirmation.
Customs & Import Duties
International customers are responsible for any customs fees, taxes, or import duties imposed by their country's regulations. These charges vary by destination and are determined solely by local authorities. We cannot predict or control these fees, nor can we mark international shipments as "gifts" to avoid duties. We recommend contacting your local customs office for specific information before ordering if you're concerned about potential additional costs.