Hey there! At Soleflexi, we’re not just another faceless e-commerce store. Honestly, we started this journey because we were tired of shoes that looked great but felt awful. Our founder, Sarah, still replies to every email herself—yeah, even the ones with typos. It’s her way of keeping things personal, you know?
Got a question? A suggestion? Or maybe just want to chat about your favorite pair of shoes? We’re all ears. Here’s how you can reach us:
Prefer typing? Our live chat is open during business hours, and we’ve got a contact form if you’re the organized type. No bots here—just real people who care.
Last month, a customer suggested we add wider sizes—and guess what? We did. That’s the thing about Soleflexi: we listen. Whether it’s a complaint, a crazy idea, or just a “hey, love what you’re doing,” your message goes straight to the team. Well, after Sarah’s morning coffee.
So go ahead, drop us a line. Who knows? Your email might just end up changing how we do things around here.
P.S. If you’re ever in Falmouth, let us know. We’ll save you a seat (and maybe a sneak peek at next season’s designs).
